Report the problem

If the issue is dangerous or an emergency, call us on 0300 123 5020 between 08:30 and 17:00 Monday to Friday or on 0300 123 5025 at any other time.

Public details

Report details

We publish these details online for others to see, in accordance with our privacy policy.

Exact location, including any landmarks

  • To help us locate the problem, include both a close-up and a wide shot
  • Avoid personal information and vehicle number plates

e.g. ‘This pothole has been here for two months and…’

  • Be polite
  • Use exact locations
  • Say how long the issue’s been present
  • Don’t identify or accuse other people
  • Don’t include private contact details in the description

Next: Tell us about you

or No personal details will be stored, and you will not receive updates about this report.

About the problem

Tell us about you

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