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Report the problem

If the issue is dangerous or an emergency, call us on 0300 123 5011 between 08:30 and 17:00 Monday to Friday or on 0300 123 5025 at any other time.

Category
Abandoned Vehicle: Subcategory
Crossings: Subcategory
Drainage: Subcategory
Hedge, Trees and Verges: Subcategory
Pavement (Footway): Subcategory
Road (Carriageway): Subcategory
Signs: Subcategory
Street lights: Subcategory
  • Reports with photos in them tend to get fixed more quickly
  • To help us locate the problem, include both a close-up and a wide shot
  • Avoid personal information and vehicle number plates

Public details

Report details

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Exact location, including any landmarks

e.g. ‘This pothole has been here for two months and…’

  • Be polite
  • Use exact locations
  • Say how long the issue’s been present
  • Don’t identify or accuse other people
  • Don’t include private contact details in the description

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