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Footpath at water meter 10 Marshall grove, congleton

Reported via desktop in the Footway category anonymously at 09:25, Thursday 1 May 2025

Sent to Cheshire East Council less than a minute later. Council ref: 7508029.

Footpath sunken more than 30cm. Problem reported before and repair team came and repaired a different part of the footpath, but this is the actual issue that was reported and the problematic area. It was report in 2024 and a job was supposedly scheduled for repair, but nothing has happened to date.

Updates

  • Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

    Posted by Cheshire East Council at 09:25, Thursday 1 May 2025

  • Thank you for your enquiry. The issue you have raised does not fall under the remit of the highways service, so your enquiry has been forwarded to our colleagues in another team to assess. They will contact you directly to provide an update on the status of your report.

    State changed to: Internal referral

    Posted by Cheshire East Council at 14:58, Friday 2 May 2025

  • Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

    State changed to: Open

    Posted by Cheshire East Council at 13:19, Wednesday 4 June 2025

  • State changed to: In progress

    Updated by Cheshire East Council at 13:20, Wednesday 4 June 2025

  • We have assessed your enquiry and the fault appears to be the responsibility of United Utilities.

    We have contacted them to investigate further and action as required. Should you wish to contact United Utilities directly, details have been provided via the following link: https://www.unitedutilities.com/ help-and-support/ contact-us/

    State changed to: Open

    Posted by Cheshire East Council at 14:36, Friday 6 June 2025

This report is now closed to updates from the public. You can make a new report in the same location.