Outside Heathwood

Updates

• Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

  Posted by Cheshire East Council at 19:26, Thursday 13 February 2025

• Thank you for your enquiry. Gully emptying programmes are based on condition data collected during previous schedules, as well as criteria such as road type, volume of traffic, the proximity of schools, hospitals and transport hubs and known flood risk areas. This targeted approach to gully emptying means that not all gullies will be emptied every year. We will however attend to specific issues where gullies are blocked and causing a danger to highway users or flooding to property.

  From the details provided, it doesn’t appear that there is any immediate hazard or threat to property. However, if you can assist us by providing any further information and photographs, then we will consider what action is appropriate. This can be done either via the ‘report it’ option on the website at www.cheshireeast.gov.uk/highways, or by telephone on 03001235020.

  Further information on our approach is also available at https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

  State changed to: No further action

  Posted by Cheshire East Council at 16:15, Monday 17 February 2025

• Thank you for your enquiry. As we are experiencing severe weather conditions, only emergency cases will be attended where there poses a risk to property, public safety or high-risk highways.
  Gullies vary in the speed they can drain water away and some will overflow during heavy rain even if there is no blockage. This does not necessarily mean the gully requires cleaning, and in such cases the water will clear when the rain stops. We will not visit overflowing gullies during heavy rainfall unless the water is causing a risk to life or property.
  
  If you would like to know more about how we manage gullies and drains, you can find information here:
  https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx
  
  Thank you for taking the time to contact Cheshire East Highways.

  If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.

  State changed to: Open

  Posted by Cheshire East Council at 16:15, Monday 17 February 2025