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Drains need emptied

Reported via mobile in the Gully/Drainage category anonymously at 23:06, Tuesday 14 January 2025

Sent to Cheshire East Council less than a minute later. Council ref: 6981208.

Drains need cleaning and a large/massive sucken hole in road damaging cars in windmill lane plus at the bottom of 4 council houses is a hidden drain which is covered over my rumble of the debris of the road never been emptied for 5-10 years it has been forgotten about so needs rectified ASAP

Updates

  • Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

    Posted by Cheshire East Council at 23:06, Tuesday 14 January 2025

  • This update is to inform you that your enquiry has been assessed and an ad-hoc jetting job has been raised. Our jetting sites are scored on a risk based matrix, higher scoring gullies will be priority. However, if there is any immediate threat to the property or highways safety requiring an emergency response then we ask that this is telephoned through to the team on 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.

    Thank you for taking the time to contact Cheshire East Highways.

    Posted by Cheshire East Council at 14:10, Friday 24 January 2025

  • A job has been raised and scheduled to be carried out by Cheshire East Highways following the enquiry you logged.

    We’ll provide a further update once the work is completed. While we make every effort to keep to the programme, dates can change due to unforeseen factors, such as weather and budget availability.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 13:17, Thursday 6 February 2025

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list. Unfortunately, we are unable to provide you with a timescale of works as they will be prioritised based on risk and available budget. Changes might need to be made if we need to prioritise other works due to emergencies or weather events.

    In the meantime, if there is any immediate threat to the property or highways safety requiring an emergency response then we ask that this is telephoned through to the team on 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.

    State changed to: In progress

    Posted by Cheshire East Council at 06:47, Thursday 13 February 2025

This report is now closed to updates from the public. You can make a new report in the same location.