To the right of the front door of No.71 Walker Lane
Reported via mobile in the Gully/Drainage category by Gail Ward at 14:52, Thu 15 August 2024
Sent to Cheshire East Council less than a minute later. Council ref: 6360833.
I have reported this numerous times over a long long period. This grid has not been cleaned out for years. My complaints have all been closed stating that grid cleaners are due round - never happens. Who do I go to if you do not get this sorted? Await your response please - without closing this report .
Updates
-
Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.
Our teams are working hard to manage and respond to reports from members of the public.
We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.
Thank you for your patience.
Posted by Cheshire East Council at 14:52, Thu 15 August 2024
-
State changed to: In progress
Updated by Cheshire East Council at 09:33, Wed 2 October 2024
-
Thank you for contacting Cheshire East Highways. Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.
State changed to: Open
Posted by Cheshire East Council at 09:34, Wed 2 October 2024
-
State changed to: In progress
Updated by Cheshire East Council at 09:34, Wed 2 October 2024
-
This update is to inform you that your enquiry has been assessed and an ad-hoc jetting job has been raised. Our jetting sites are scored on a risk based matrix, higher scoring gullies will be priority. However, if there is any immediate threat to the property or highways safety requiring an emergency response then we ask that this is telephoned through to the team on 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.
Thank you for taking the time to contact Cheshire East Highways.State changed to: Open
Posted by Cheshire East Council at 10:21, Tue 29 October 2024
This report is now closed to updates from the public. You can make a new report in the same location.