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Whitehaven lane

Reported via mobile in the Gully/Drainage category anonymously at 21:08, Saturday 4 May 2024

Sent to Cheshire East Council less than a minute later. Council ref: 5933503.

Gully is 100% blocked and has been for over a year, it’s been over 3 years since Cheshire east council maintained the gully despite being on a 3 year maintenance cycle. Will you be held liable for any flooding due to the maintenance neglect?

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 21:09, Saturday 4 May 2024

  • Thank you for your enquiry. Gully emptying programmes are based on condition data collected during previous schedules, as well as criteria such as road type, volume of traffic, the proximity of schools, hospitals and transport hubs and known flood risk areas. This targeted approach to gully emptying means that not all gullies will be emptied every year. We will however attend to specific issues where gullies are blocked and causing a danger to highway users or flooding to property.

    From the details provided, it doesn’t appear that there is any immediate hazard or threat to property. However, if you can assist us by providing any further information and photographs, then we will consider what action is appropriate. This can be done either via the ‘report it’ option on the website at www.cheshireeast.gov.uk/highways, or by telephone on 03001235020.

    Further information on our approach is also available at https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: No further action

    Posted by Cheshire East Council at 12:08, Friday 4 October 2024

  • Thank you for contacting Cheshire East Highways.  Your enquiry has been logged and passed to a member of our team. We will aim to assess and update your enquiry within 20 working days. As your enquiry progresses you will receive further updates.

    State changed to: Open

    Posted by Cheshire East Council at 14:36, Thursday 17 October 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 14:40, Thursday 17 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.