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Castle hill and down into property

Reported via mobile in the Flooding category anonymously at 15:58, Sunday 7 April 2024

Sent to Cheshire East Council less than a minute later. Council ref: 5819649.

Reported this yesterday to United utilities as the leak is up on castle hill, however it is now flooding my property at the bottom of the hill with the additional rain water too. We have had surveys done and sent them to council as the pipe running outside is broken however the council have been of no assistance. The number for yesterdays report is 05550775. This is an urgent matter and needs sorting. I can’t have access blocked, we are an elderly couple with issues and we need access and when it’s flooding constantly we can’t. How many times do we need to report this to get a response and the issue fixed considering that we have proved to you that there is broken pipe work under the footpath?

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 15:58, Sunday 7 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.