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Water leaking from manhole cover, previous report was closed

Reported via Android in the Footway category anonymously at 11:40, Saturday 30 March 2024

Sent to Cheshire East Council 1 minute later. Council ref: 5784640.

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Please see previous reports by others. Water leaking from pipe under footway. Please don't just mark it as being investigated and then close the ticket. Please leave tickets open until they are resolved. Closing them after "investigation" seems suspicious and means the data is understating open issues. Thanks.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 11:40, Saturday 30 March 2024

  • We have assessed your enquiry and the fault appears to be the responsibility of United Utilities.

    We have contacted them to investigate further and action as required. Should you wish to contact United Utilities directly, details have been provided via the following link: https://www.unitedutilities.com/ help-and-support/ contact-us/

    Posted by Cheshire East Council at 10:35, Thursday 26 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.