In progress
Barn Lodge, clay lane, Haslington Crewe
Sent to Cheshire East Council less than a minute later. Council ref: 5552894.
I raised this in May last year where there seems to be an issue with the drainage on Clay Lane. When i reported the problem last year a member of the council team contacted myself and conducted a site visit. They inspected the street and confirmed that there wasn't any drainage on the street and it looked like all the water was settling in my garden. I then had emails stating that a full drainage team were coming to inspect the location. Since then, the report got closed down and my emails have been ghosted. the drainage issue is worse than ever, to the point where my children cannot play in the garden unless there is a life guard on duty. I have all the evidence from the council promising to resolve to then completely ignoring my emails.
Updates
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Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.
Our teams are working hard to manage and respond to reports from members of the public.
We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.
Thank you for your patience.
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The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list. Unfortunately, we are unable to provide you with a timescale of works as they will be prioritised based on risk and available budget. Changes might need to be made if we need to prioritise other works due to emergencies or weather events.
In the meantime, if there is any immediate threat to the property or highways safety requiring an emergency response then we ask that this is telephoned through to the team on 0300 123 5020 between 8:30am – 5:00pm or outside of these hours, contact our out of hours team on 0300 123 5025.
This report is now closed to updates from the public. You can make a new report in the same location.