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On the pavement / road Village View Close / Heathfield Road.

Reported via desktop in the Carriageway category anonymously at 09:43, Wednesday 10 January 2024

Sent to Cheshire East Council less than a minute later. Council ref: 5422731.

There is water coming from under the pavement and running down Heathfield Road. It is filling a large deep hole in the road which has been reported.

This has been reported to United Utilities (ref SA-2580480) who have attended on two separate occasions. They report that the water is surface water and have said there is drain in the area which is probably causing the problem. They asked me to report it to the council. This has been an issue for at least 2 months.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 09:43, Wednesday 10 January 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 09:55, Wednesday 10 January 2024

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 14:04, Thursday 18 January 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 14:04, Thursday 18 January 2024

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 13:10, Friday 26 January 2024

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 14:38, Wednesday 3 April 2024

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 14:39, Wednesday 3 April 2024

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 11:20, Tuesday 16 April 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 12:02, Tuesday 16 April 2024

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Posted by Cheshire East Council at 13:26, Friday 19 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.