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Talbarn, Long Lane, CW6 9TB and further down towards Yew Tree pub

Reported via desktop in the Flooding category anonymously at 10:01, Tue 7 November 2023

Sent to Cheshire East Council less than a minute later. Council ref: 5183293.

The road outside our house continues to flood after prolonged rain and the drains are unable to cope. Over 2 weeks ago this happed again and the flood water is still present. The Council tried to clear the drain but couldn't locate the grid - I also told that the drains would be jetted and then cameras inserted to find the root of the problem, but this has not yet happened. This has been a problem for years and continues to flood our driveway, garage and property right up to the front door, causing great distress and damage to property.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 10:01, Tue 7 November 2023

  • State changed to: In progress

    Updated by Cheshire East Council at 14:10, Thu 7 December 2023

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 16:41, Fri 8 December 2023

  • State changed to: In progress

    Updated by Cheshire East Council at 16:44, Fri 8 December 2023

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 09:41, Wed 13 December 2023

  • State changed to: In progress

    Updated by Cheshire East Council at 09:41, Wed 13 December 2023

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 16:27, Thu 14 December 2023

  • State changed to: In progress

    Updated by Cheshire East Council at 16:27, Thu 14 December 2023

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 16:28, Tuesday 2 January 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 16:33, Tuesday 2 January 2024

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 15:10, Monday 22 January 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 15:12, Monday 22 January 2024

  • We have carried out an initial assessment of the problem and we need more time to decide our next steps. Drainage issues can be complex and time consuming-matters and at this stage we are unable to give you any indication on timescale. We will update your enquiry once we have more information. In the meantime, we will keep the area safe through routine inspections. If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 or out of hours on 0300 123 5025. If you would like to know more about how we manage gullies and drains, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Posted by Cheshire East Council at 11:24, Tuesday 23 January 2024

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 13:41, Monday 12 February 2024

  • State changed to: In progress

    Updated by Cheshire East Council at 13:42, Monday 12 February 2024

  • We have carried out an initial assessment of the problem and we need more time to decide our next steps. Drainage issues can be complex and time consuming-matters and at this stage we are unable to give you any indication on timescale. We will update your enquiry once we have more information. In the meantime, we will keep the area safe through routine inspections. If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 or out of hours on 0300 123 5025. If you would like to know more about how we manage gullies and drains, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Posted by Cheshire East Council at 13:42, Monday 12 February 2024

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 12:55, Tuesday

  • State changed to: In progress

    Updated by Cheshire East Council at 12:59, Tuesday

  • We have carried out an initial assessment of the problem and we need more time to decide our next steps. Drainage issues can be complex and time consuming-matters and at this stage we are unable to give you any indication on timescale. We will update your enquiry once we have more information. In the meantime, we will keep the area safe through routine inspections. If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 or out of hours on 0300 123 5025. If you would like to know more about how we manage gullies and drains, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Posted by Cheshire East Council at 11:23 today

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