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Kingsley Court

Reported via mobile in the Gully/Drainage category anonymously at 10:08, Sat 9 September 2023

Sent to Cheshire East Council less than a minute later. Council ref: 4974977.

Every time there is heavy rain or when the drains on the main road get blocked with leaves or soil, drains on Kingsley Court over flow so that we are unable to walk outside of our flats.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 10:08, Sat 9 September 2023

  • We have carried out an initial assessment of the problem and we need more time to decide our next steps. Drainage issues can be complex and time consuming-matters and at this stage we are unable to give you any indication on timescale. We will update your enquiry once we have more information. In the meantime, we will keep the area safe through routine inspections. If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 or out of hours on 0300 123 5025. If you would like to know more about how we manage gullies and drains, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 10:41, Wed 27 September 2023

This report is now closed to updates from the public. You can make a new report in the same location.