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St73bu

Reported via mobile in the Light Out category anonymously at 20:51, Fri 25 August 2023

Sent to Cheshire East Council less than a minute later. Council ref: 4928463.

I am confused. Last night I reported two street lights still off outside 9 and 15 woodside. It's been nearly one month now. Engineers did arrived over a week ago but lights only stayed on for a short time. Today we received two emails stating the work was completed. Then another saying action scheduled. Please confirm ASAP what is happening.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 20:51, Fri 25 August 2023

  • We have assessed your report and have arranged to carry out work in the next 20 working days.

    State changed to: In progress

    Posted by Cheshire East Council at 09:09, Thu 21 September 2023

  • State changed to: Open

    Updated by Cheshire East Council at 10:36, Tue 26 September 2023

  • We are pleased to confirm that work is now complete, and your report has been closed.

    State changed to: Fixed

    Posted by Cheshire East Council at 09:58, Wed 4 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.