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Outside Shaftesbury Dance Studio, Back Lane Congleton

Reported via mobile in the Gully/Drainage category anonymously at 19:27, Wed 2 August 2023

Sent to Cheshire East Council 2 minutes later. Council ref: 4852874.

The gullies are full and not taking the rain water causing flooding to properties during heavy rain by water building up and running down properties driveways

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are experiencing a high volume of enquiries and we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 19:29, Wed 2 August 2023

  • We have arranged for jetting work to be carried out. We post our upcoming jetting schedule online and usually update it on a weekly basis. The list shows the schedule for up to 2 weeks in advance. The list might change due to issues such as weather events, so you should check it for any updates. You can find the latest updates online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: Action scheduled

    Posted by Cheshire East Council at 14:58, Fri 18 August 2023

  • We have assessed your report and have arranged to carry out work as soon as possible.

    Posted by Cheshire East Council at 08:42, Wed 1 November 2023

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 12:04, Wed 1 November 2023

This report is now closed to updates. You can make a new report in the same location.