Reported via desktop in the Light Out category anonymously at 17:46, Friday 13 January 2023
Sent to Cheshire East Council less than a minute later.
Council ref: 4125636.
The light has not been repaired for over 12 months the pathway is dangerous it only requires a new bulb the footpath service is bad please send an electrician with a ladder this time not a van with a lift on the back as they canot get down to the light please
Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.
Our teams are working hard to manage and respond to reports from members of the public.
We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.
During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.
Thank you for your patience.
Posted by Cheshire East Council at 17:46, Friday 13 January 2023
The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We will update your enquiry once we have more information.
State changed to: In progress
Posted by Cheshire East Council at 13:31, Monday 30 January 2023