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Free Green Lane, on junction with Mill Lane, directly outside our house (Hollybank)

Reported via desktop in the Flooding category anonymously at 15:09, Fri 30 December 2022

Sent to Cheshire East Council less than a minute later. Council ref: 4069369.

Once again, this drain has overflowed after rain and flooded our property (the garden, causing damage to plants and mud on our driveway). The photo attached shows the water level just below the grate - this has subsided slightly - yesterday it was overflowing but I'm afraid I didn't get a photo then. This has been a problem for many years (I reported it most recently - see your reference 3880286 but nothing was done as it wasn't overflowing when it was investigated). This drain regularly overflows after heavy rain (which occurs all too frequently) and we have lost quite a few plants, including a hedge. We would therefore appreciate it being unblocked so that it drains properly. Thank you

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 15:09, Fri 30 December 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 14:47, Thu 19 January 2023

  • We have arranged for jetting work to be carried out. We post our upcoming jetting schedule online and usually update it on a weekly basis. The list shows the schedule for up to 2 weeks in advance. The list might change due to issues such as weather events, so you should check it for any updates. You can find the latest updates online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: Action scheduled

    Posted by Cheshire East Council at 11:37, Wed 25 January 2023

This report is now closed to updates from the public. You can make a new report in the same location.