Reported via desktop in the Footway category by LORD T BEBBINGTON at 16:51, Tue 13 December 2022
Sent to Cheshire East Council less than a minute later.
Council ref: 4027813.
I am a full-time carer for my disabled partner, she has trouble walking because she leans forward due to the effects of vascular dementia! The pavements are icy/ slippy due to this cold weather. Can you treat the road side pavement so as we don't end up trapped at home unable to go anywhere! She slipped yesterday, we were stuck for ten minutes before I could pick her up!
Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.
Our teams are working hard to manage and respond to reports from members of the public.
We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.
During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.
Thank you for your patience.
Posted by Cheshire East Council at 16:51, Tue 13 December 2022
State changed to: In progress
Updated by Cheshire East Council at 07:38, Wed 14 December 2022