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Outside no 86 Heyes Lane

Reported via desktop in the Gully/Drainage category anonymously at 19:01, Friday 11 November 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3957770.

Whilst it was reported that the problem has been fixed, the noise as cars rattle the grate as they drive over it, day and night, is beginning to affect my mental health. I can no longer sleep in my bedroom due to the noise. I have taken a couple of vidoes to demonstrate the problem should you find them helpful. Thank you.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 19:02, Friday 11 November 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 09:50, Tuesday 15 November 2022

  • Your report has been assessed and we need to carry out some work. You will receive an update once this has been scheduled.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 13:20, Thursday 24 November 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We will update your enquiry once we have more information.

    State changed to: In progress

    Posted by Cheshire East Council at 15:36, Thursday 24 November 2022

This report is now closed to updates. You can make a new report in the same location.