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Collapsed mains drains

Reported via iOS in the Gully/Drainage category anonymously at 09:08, Thu 22 September 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3840543.

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Ongoing flooding into driveway from road, totally blocking pedestrian access to house. The pothole is often repaired but the broken drain under the road which causes the potholes have not been repaired. Maintenance people have informed us it is due to a broken mains drain under the road.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 09:08, Thu 22 September 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 11:46, Tue 27 September 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Posted by Cheshire East Council at 08:37, Tue 18 October 2022

  • Still open, via questionnaire, 09:52, Thu 20 October 2022

  • Still flooding

    Posted anonymously at 13:32, Thu 17 November 2022
    Still open, via questionnaire

  • Still open, via questionnaire, 14:27, Thu 15 December 2022

This report is now closed to updates. You can make a new report in the same location.