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Opposite Chesterton Lodge entrance and 8 m to the right. The stakes in the field behind show the extent of the flooded area

Reported via mobile in the Gully/Drainage category anonymously at 11:49, Tue 20 September 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3835647.

The field next to this blocked gully has become flooded in the last two weeks. The field is below the surface of the roadway by 1 or 2 feet. The water has not entered the field from the road. It is either coming from your broken / blocked drain below ground or the water main that is also at the side of the road. The adjacent gully is full to the surface the next along is virtually empty. Damage to private property is occurring so this is official request for urgent action.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 11:49, Tue 20 September 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 13:33, Tue 20 September 2022

  • State changed to: No further action

    Updated by Cheshire East Council at 09:39, Thu 13 October 2022

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 10:59, Mon 17 October 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 11:09, Mon 17 October 2022

  • A member of our team has been in touch via your preferred method of contact to let you know the outcome of your report.

    State changed to: Closed

    Posted by Cheshire East Council at 13:05, Tue 18 October 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 09:02, Mon 7 November 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 13:04, Fri 18 November 2022

  • We have assessed your report and have arranged to make safe and carry out a repair in the next 5 working days.

    Posted by Cheshire East Council at 13:46, Thursday 1 June 2023

This report is now closed to updates. You can make a new report in the same location.