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Continued flooding due to blocked gullies

Reported via desktop in the Flooding category by Mathew Rigby at 09:45, Monday 12 September 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3818657.

Problem originally reported on the 6th of Sept. Visited by highways on the same day - was told would have team out within 2 days to unblock drains and gullies. Now 6 days later and still blocked , recent rainfall has caused further damage to the footing of the front wall of our house and further surface road water has entered and flooded our septic tank. Day 6 without toilets. We are today instructing solicitors to prepare a claim against Cheshire East Council for the damage caused to our property etc.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 09:46, Monday 12 September 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 10:18, Monday 12 September 2022

  • We have arranged for jetting work to be carried out. We post our upcoming jetting schedule online and usually update it on a weekly basis. The list shows the schedule for up to 2 weeks in advance. The list might change due to issues such as weather events, so you should check it for any updates. You can find the latest updates online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: Action scheduled

    Posted by Cheshire East Council at 12:31, Monday 12 September 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    Posted by Cheshire East Council at 08:33, Monday 26 September 2022

This report is now closed to updates. You can make a new report in the same location.