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Sycamore Drive adjacent to park

Reported via mobile in the Carriageway category anonymously at 15:58, Tuesday 6 September 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3807331.

I reported the pot hole and undulating road and have had an update email to say it has been fixed. Indeed it has not ….the area around the pothole has been fenced off. This is not the whole story …..the problems need investigation so the report shouldn’t be closed until it is actually fixed . The fencing isn’t stable and there are no warning signs or lights on this which could cause further issues . Can we be reassured that this concern is acted upon transparently rather than being signed off as fixed? What are the time frames and next steps please .

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 15:58, Tuesday 6 September 2022

  • We have assessed the issue and have been unable to identify the cause during our visit. We need to carry our further investigations to fix the problem. We are unable to provide you with a timescale for this work, but will update your report once we have more information.

    State changed to: In progress

    Posted by Cheshire East Council at 13:57, Wednesday 7 September 2022

This report is now closed to updates. You can make a new report in the same location.