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Beam St

Reported via desktop in the Footway category anonymously at 10:10, Friday 2 September 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3797257.

Our business has been badly affected for the last 6 weeks or so, with further disruption to come, in order for the pavements to be relaid. The job is not yet halfway through and the new pavement is a terrible mess. It looks badly stained and really messy. We have been advised by a professional in the industry that either different slabs should have been used or the current slabs sealed as the material is quite porous. Whilst we were aware that access to our shop would be badly affected during these works, we believed the outcome would be worth the sacrifice as we hoped it would make the street look much smarter. Unfortunately it doesn't and we believe it needs to be relooked at quickly to prevent further deterioration.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 10:10, Friday 2 September 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 13:57, Monday 5 September 2022

  • We deal with defects based on the level of immediate risk. We have assessed the issue and it does not present an immediate risk to highway users at this time. As the problem you have reported is not causing an immediate safety issue we will now look at the best long- term approach for this location. We keep all roads and highway assets safe through our routine inspections. If anything is identified as a risk during a future inspection, we will take action to deal with it as appropriate.

    State changed to: No further action

    Posted by Cheshire East Council at 12:15, Monday 26 September 2022

This report is now closed to updates. You can make a new report in the same location.