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Access grid presenting trip hazard

Reported via Android in the Footway category anonymously at 17:13, Monday 8 August 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3739455.

Water access grid now protruding approximately 1-2cm above surrounding pavement as it has dropped over time. Consider higher priority due to large percentage of older residents in surrounding area and a least 2 legally blind people living in immediate vicinity.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 17:13, Monday 8 August 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 12:38, Thursday 11 August 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 13:54, Thursday 25 August 2022

  • We are pleased to confirm that work is now complete, and your report has been closed.

    State changed to: Fixed

    Posted by Cheshire East Council at 14:06, Tuesday 30 August 2022

This report is now closed to updates. You can make a new report in the same location.