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Abnormal load pull in. Holmes Chapel Road at its junction with Melton Drive, Congleton

Reported via mobile in the Conditions of Signs category by Brian Rogers at 11:41, Friday 15 July 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3678668.

For the umpteenth time I have to report bollards missing from this pull in. They are simply not good enough for the required job. Someone appears to be removing them. They need to be replaced by key operated ones to avoid this constant report fix report fix cycle that we are in. Even your own staff agree that they need to be key fixed bollards.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 11:41, Friday 15 July 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 14:04, Friday 5 August 2022

  • We deal with defects based on the level of immediate risk. We have assessed the issue and it does not present an immediate risk to highway users at this time. As the problem you have reported is not causing an immediate safety issue we will now look at the best long- term approach for this location. We keep all roads and highway assets safe through our routine inspections. If anything is identified as a risk during a future inspection, we will take action to deal with it as appropriate.

    State changed to: No further action

    Posted by Cheshire East Council at 15:41, Tuesday

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