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Hedge/Tree Maintenance problem

Reported via Open311 in the Hedge/Tree Maintenance category by Cheshire East Council at 14:14, Mon 4 July 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3654965.

Hedge/Tree Maintenance problem

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Updates

  • We have arranged for a tree inspection by a qualified arborist to be undertaken. This is usually completed within 20 working days, but depends on the priorities of the arborist. We will update your report once we have received the outcome of the inspection.

    State changed to: Investigating

    Posted by Cheshire East Council at 13:31, Wed 6 July 2022

  • We have assessed the issue and it needs to be inspected by a qualified arborist. The time it will take to carry out the inspection will depend on the priorities of the arborist. We will update your report once we have more information.

    State changed to: In progress

    Posted by Cheshire East Council at 13:38, Mon 11 July 2022

  • State changed to: Open

    Updated by Cheshire East Council at 11:37, Fri 19 August 2022

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 15:07, Thu 10 November 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 15:09, Thu 10 November 2022

  • We take action if a tree is dead, diseased or dying, damaging property, or blocking safety signs or lamp columns. The tree at this location does not fall into any of these categories and so we will not be taking any action at this time. We will continue to monitor this location through our routine inspections and will take action in future if necessary. If you would like to know more about how we manage hedges and trees, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ roadside-trees-and-hedges.aspx

    State changed to: No further action

    Posted by Cheshire East Council at 15:55, Thu 10 November 2022

This report is now closed to updates. You can make a new report in the same location.