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Road sign - Webbs Lane end of Pepper St. Barriers - green lane between Pepper St and canal tow path.

Reported via desktop in the Conditions of Signs category anonymously at 11:35, Monday 16 May 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3528551.

The sign and barriers have been in situ since 7th March when your workforce concluded work in the lane. Reported to you by phone 14th March. Two months later nothing done. Barriers and metal screens have also been left at both ends of the underpass on St Michaels Way following works at the same time. The green lane is a mess, bricks and other rubble left in multiple locations and the steps leading down to the towpath at the bottom of the lane are a health and safety issue. Your workforce had to remove them to complete the work but they have not been left in the same condition. The fact that the bottom end of the lane is not owned by CEC is irrelevant.

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  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 11:35, Monday 16 May 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 12:50, Tuesday 17 May 2022

  • We deal with defects based on the level of immediate risk. We have assessed the issue and it does not present an immediate risk to highway users at this time. As the problem you have reported is not causing an immediate safety issue we will now look at the best long- term approach for this location. We keep all roads and highway assets safe through our routine inspections. If anything is identified as a risk during a future inspection, we will take action to deal with it as appropriate.

    State changed to: No further action

    Posted by Cheshire East Council at 09:50, Tuesday 24 May 2022

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