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South street mow cop

Reported via mobile in the Pothole category by Charles humphreys at 09:32, Wednesday 13 April 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3456490.

I recently reported dangerous potholes In South street st7 4nr a few weeks ago report no 3421275 Which had been assessed and arranged for work to be repaired ASAP by yourselves. I received updates from the council and CEC highways that the work had been completed . In fact the work completed was wilmer cresent which wasn't the location of my report . I phoned your department yesterday and was give a new report no of 3445912 . Can you please advise if this job has been logged so I am able to follow progress of the report. Thank you

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 09:32, Wednesday 13 April 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 12:56, Friday 22 April 2022

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