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Keeps flooding

Reported via iOS in the Gully/Drainage category anonymously at 20:06, Wednesday 16 March 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3394235.

The road floods every time it rains. This is a major route to the new £0.9m cycle/foot way to the railway station and school. You say it’s resolved but it’s not. People get soaked and Road users are avoiding it by driving so close to the pedestrian island!

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 20:06, Wednesday 16 March 2022

  • Still open, via questionnaire, 07:56, Thursday 14 April 2022

  • We have carried out an initial assessment of the problem and we need more time to decide our next steps. Drainage issues can be complex and time consuming-matters and at this stage we are unable to give you any indication on timescale. We will update your enquiry once we have more information. In the meantime, we will keep the area safe through routine inspections. If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 or out of hours on 0300 123 5025. If you would like to know more about how we manage gullies and drains, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 15:00, Friday 29 April 2022

  • Still open, via questionnaire, 08:30, Thursday 12 May 2022

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