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Drain at drive entrance of The Firs, Sheppenhall Lane

Reported via desktop in the Flooding category anonymously at 15:05, Wed 2 March 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3356568.

Drain blockage and flooding from drain. Homeserve contacted, came to look and said drain was on council land. Mud and tree roots blocking drain. Danger of flooding into house [The Firs].

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 15:05, Wed 2 March 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 15:24, Thu 24 March 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 13:29, Fri 8 April 2022

This report is now closed to updates. You can make a new report in the same location.