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Hall Lane side of Rookery Railway bridge

Reported via desktop in the Light Out category by michael halden at 11:54, Tuesday 1 March 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3352984.

The street lights have been progressively failing since September/October last year. This problem has been reported a number of times since 14th November 2021 including the Health & Safety risk due to unlit steps up to the Canal Fields estate. Why are they not numbered as other street lights are? As the council are now responsible for the roadway under the rail bridge it is assumed that all of the roadway and footpath in that area is now adopted by the council?

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 11:55, Tuesday 1 March 2022

  • We are not responsible for dealing with the issue you have reported at this location. The adjacent landowners are usually responsible for the maintenance. You should either contact them or the local Residents Association to let them know about the problem. We are unable to pass on details about the landowner, but you can find out information about them through The Land Registry: https://www.gov.uk/ government/ organisations/ land-registry

    State changed to: not the council's responsibility

    Posted by Cheshire East Council at 12:54, Monday 14 March 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 09:14, Thursday 7 April 2022

  • A member of our team has been in touch via your preferred method of contact to let you know the outcome of your report.

    State changed to: Closed

    Posted by Cheshire East Council at 15:52, Tuesday 3 May 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 12:37, Tuesday 28 June 2022

  • We have assessed the issue and included it in the repair and improvement programme for this financial year. While we make every effort to keep to the programme, it can sometimes change to stay within the available budget. You can find more details of the work programmed for this location on our website: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ road-repair-and-improvement-programme-2021-2022/ road-repair-and-improvement-programme-2021-2022.aspx

    State changed to: Internal referral

    Posted by Cheshire East Council at 09:31, Friday 1 July 2022

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