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Orchard Court, Nantwich Rd, Wrenbury

Reported via mobile in the Gully/Drainage category by Robert Slinn at 19:54, Sun 20 February 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3328631.

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Flooded ‘moat’ outside gate onto main road, dangerous to myself and special needs stepdaughter, almost got my dog’s paw stuck in grid which is invisible due to flooding, needs cleaning immediately and drained.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 19:54, Sun 20 February 2022

  • A member of our team has been in touch via your preferred method of contact to let you know the outcome of your report.

    State changed to: Closed

    Posted by Cheshire East Council at 14:57, Fri 11 March 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 08:02, Mon 28 March 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 11:16, Wed 27 April 2022

This report is now closed to updates. You can make a new report in the same location.