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Gully/Drainage problem

Reported via Open311 in the Gully/Drainage category by Cheshire East Council at 13:25, Monday 14 February 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3310991.

Gully/Drainage problem

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 13:25, Monday 14 February 2022

  • We have arranged for jetting work to be carried out. We post our upcoming jetting schedule online and usually update it on a weekly basis. The list shows the schedule for up to 2 weeks in advance. The list might change due to issues such as weather events, so you should check it for any updates. You can find the latest updates online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: Action scheduled

    Posted by Cheshire East Council at 13:35, Sunday 20 February 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    Posted by Cheshire East Council at 13:10, Tuesday 22 February 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We have added this location to our drainage improvement programme list, which you can access online through the following link: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    State changed to: In progress

    Posted by Cheshire East Council at 10:49, Friday 4 March 2022

This report is now closed to updates. You can make a new report in the same location.