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Pavement broken and uneven

Reported via desktop in the Footway category anonymously at 08:46, Sunday 13 February 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3307799.

A section of pavement (about 40-50 yards) has badly broken up with deep recesses in places and is very unsafe for pedestrians. This particular pavement has a great deal of pedestrian traffic (especially senior citizens) and this is terribly dangerous, especially at night as not well lit. Please make this repair u=an urgent priority as some one could easily fall into the road at this location. RISK TO LIFE: Very urgent.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 08:46, Sunday 13 February 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 14:32, Wednesday 16 February 2022

  • We have assessed your report and have arranged to make safe and carry out a repair in the next 5 working days.

    State changed to: In progress

    Posted by Cheshire East Council at 14:33, Wednesday 16 February 2022

  • We are pleased to confirm that work is now complete, and your report has been closed.

    State changed to: Fixed

    Posted by Cheshire East Council at 13:12, Friday 18 February 2022

  • Inexplicably, this has not been fixed but a slightly less severe are further down the pavement has been (poorly) patched up.

    State changed to: Open

    Posted anonymously at 09:09, Sunday 13 March 2022
    Still open, via questionnaire

  • Still open, via questionnaire, 11:04, Sunday 10 April 2022

  • Still open, via questionnaire, 11:33, Sunday 8 May 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 13:05, Wednesday 11 May 2022

  • From the details provided, the report will be assessed as part of our programmed safety inspections. Further detail of our highways safety inspection regime can be found at https://www.cheshireeast.gov.uk/ highways

    State changed to: Closed

    Posted by Cheshire East Council at 13:53, Wednesday 15 June 2022

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