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Light out since November NOT FIXED

Reported via iOS in the Light Out category anonymously at 11:39, Monday 7 February 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3294862.

Please see several reports for this street light it is not fixed, its the street light opp no2 light. The faulty one is not numbered. How many times does this need to be reported before it gets looked at.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 11:39, Monday 7 February 2022

  • The investigation we have done so far has identified that we need to carry out more work to either better understand or resolve this problem. We will update your enquiry once we have more information.

    State changed to: In progress

    Posted by Cheshire East Council at 09:57, Friday 11 February 2022

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