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Street light No 13 at the junction of Sydney Road Crewe Nearest property 19 Shakespeare Drive.we and Shakespeare Drive.

Reported via desktop in the Light Out category by Hazel Faddes at 22:18, Wednesday 2 February 2022

Sent to Cheshire East Council less than a minute later. Council ref: 3286018.

This street light has been out for over a year, i have made several reports about this, I have contacted Cheshire East ME and been promised an update but no one has got back to me. This needs addressing on the busy corner of a highly congested street.

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    Posted by Cheshire East Council at 22:18, Wednesday 2 February 2022

  • We have assessed your report and have arranged to carry out work as soon as possible.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 10:42, Thursday 3 February 2022

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