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Gully/Drainage problem

Reported via Open311 in the Gully/Drainage category by Cheshire East Council at 12:44, Mon 28 December 2020

Sent to Cheshire East Council less than a minute later. Council ref: 2450128.

Gully/Drainage problem

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Updates

  • Thank you for contacting Cheshire East Highways. We have logged your report and assigned it to a member of our team. The report will be assessed and any necessary action taken. You can monitor your report online at https://fixmystreet.cheshireeast.gov.uk

    Posted by Cheshire East Council at 12:44, Mon 28 December 2020

  • State changed to: In progress

    Updated by Cheshire East Council at 09:49, Wed 13 January 2021

  • Your report has now been assessed and work is required. All work is planned and prioritised, you will be advised when the work required has been programmed.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 16:14, Wed 13 January 2021

  • State changed to: In progress

    Updated by Cheshire East Council at 16:13, Thu 28 January 2021

  • Your report has now been assessed and work is required. All work is planned and prioritised, you will be advised when the work required has been programmed.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 08:34, Wed 17 February 2021

  • Thank you for contacting Cheshire East Highways. We have logged your report and assigned it to a member of our team. The report will be assessed and any necessary action taken. You can monitor your report online at https://fixmystreet.cheshireeast.gov.uk

    State changed to: Open

    Posted by Cheshire East Council at 10:51, Thu 27 May 2021

  • Your report has now been assessed and work is required. All work is planned and prioritised, you will be advised when the work required has been programmed.

    State changed to: Action scheduled

    Posted by Cheshire East Council at 10:52, Thu 27 May 2021

  • State changed to: In progress

    Updated by Cheshire East Council at 12:31, Fri 18 June 2021

  • Following our telephone call we consider the matter to be resolved.

    State changed to: Closed

    Posted by Cheshire East Council at 12:08, Tue 22 June 2021

  • State changed to: In progress

    Updated by Cheshire East Council at 10:39, Monday 10 January 2022

  • Thank you for contacting Cheshire East Highways. We have logged your enquiry and passed it to a member of our team.

    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.
    Our teams are working hard to manage and respond to reports from members of the public.

    We are currently experiencing an increase in demand of reported issues along with a temporary reduction in available staff due to Covid-related sickness and self-isolation.

    During this time and until the situation improves, we will be prioritising those issues that present most risk to the travelling public. While we normally aim to provide you with a response within 20 working days, response times for all other reported issues may take longer than usual.

    Thank you for your patience.

    State changed to: Open

    Posted by Cheshire East Council at 14:57, Friday 4 February 2022

  • State changed to: In progress

    Updated by Cheshire East Council at 17:02, Friday 4 February 2022

  • We have carried out an initial assessment of the problem and we need more time to decide our next steps. Drainage issues can be complex and time consuming-matters and at this stage we are unable to give you any indication on timescale. We will update your enquiry once we have more information. In the meantime, we will keep the area safe through routine inspections. If you believe the location has become unsafe and is presenting an immediate danger, please call 0300 123 5020 or out of hours on 0300 123 5025. If you would like to know more about how we manage gullies and drains, you can find information here: https://www.cheshireeast.gov.uk/ highways_and_roads/ road-maintenance/ gullies-and-drains.aspx

    Posted by Cheshire East Council at 07:59, Tuesday 10 May 2022

This report is now closed to updates. You can make a new report in the same location.